General
Eton Maxwell is a limited liability company registered in England and Wales (registered number: 12371025).
The word ‘partner’, used in relation to Eton Maxwell, refers to a member of Eton Maxwell LTD or an employee or consultant with equivalent standing. A list of the members of the LTD is displayed at Eton Maxwell LTD’s registered office, i.e. 167 Lea Bridge Road, London, E10 7PN, United Kingdom.
Statement of ethics
Eton Maxwell does not tolerate, permit, or engage in bribery, corruption, or improper payments of any kind in our business dealings, anywhere in the world, both with public officials and people in the private sector. For further information, see our statement of ethics.
Privacy notice
Eton Maxwell may use your personal information together with other information for providing legal services, credit checks, anti-money laundering, marketing and training, and we may disclose information to our service providers and agents for these purposes. We take the privacy and security of your information seriously. For further information, see a full copy of our privacy notice.
Anti-money laundering policies and procedures
Before accepting any new instruction, we will ask for information about the potential client and the nature of the proposed work for the purpose of conflict checking, credit checking, client verification procedures and other bona fide purposes.
When first taking your instructions, we are required to identify both our client and (if relevant) the ultimate beneficial owner of our client, and to verify that identity in several ways. We may need your assistance to satisfy these requirements. Without compliance with these obligations, we will not be able to act for you.
It is our policy that the requirements for identifying and verifying a client’s identity which are in force in the UK, shall also apply in our offices outside the UK unless local laws impose higher requirements, in which event we shall apply those higher standards. For further information, see our anti-money laundering statement.
Anti-facilitation of tax evasion
Eton Maxwell does not tolerate facilitation of tax evasion, wherever it may occur. We expect the businesses and people we engage with to fully comply with their tax obligations. We will not tolerate any of our partners, employees, agents or business partners knowingly assisting or encouraging tax fraud by any of the clients, suppliers or others that we do business with anywhere in the world. For further information, see our anti-facilitation of tax evasion statement.
Human Trafficking and Modern Slavery
Eton Maxwell strongly disagrees with all forms of slavery and human trafficking and is committed to taking steps to ensure that these do not occur in our business or in our supply chains. For further information, see our modern slavery act transparency statement.
Diversity and Equal Opportunities
Eton Maxwell is committed to providing equality of opportunity for all employees, and to creating a workplace environment where all employees are treated with respect and dignity by their colleagues. It is against our policies to discriminate either directly or indirectly on the grounds of race, colour, religion, belief or political opinion, disability, nationality, ethnic origin, sexual orientation, or sex or marital status at any stage of the recruitment process, or during the course of employment. Please contact us on [email protected] if you require further information.
Resolving Complaints
Any complaints about Eton Maxwell (including complaints concerning our fees and charges) should be addressed in the first instance with your solicitor assigned to your matter, failing which they should be addressed to the supervising partner of the aforementioned solicitor or to the head of the department that deals with your matter. A copy of our complaints policy is available on request from [email protected].
If, at any stage, you are not satisfied, you may contact the
Legal Ombudsman
PO Box 6806
Wolverhampton
WV1 9WJ.
Your complaint must be referred to the Legal Ombudsman within six months of our final written response to your complaint and within six years of occurring the act or omission about which you are complaining, or within three years of you becoming aware of the occurrence. More information is available on www.legalombudsman.org.uk.
If you are a consumer (i.e. an individual acting for purposes which are wholly or mainly outside your trade, business, craft, or profession), there are alternative complaint bodies competent to deal with complaints about legal services. Alternatively, for complaints of a regulatory nature you may contact
Solicitors Regulation Authority
The Cube
199 Wharfside Street
Birmingham
B1 1RN
More information is available on www.sra.org.uk.
Terms and Conditions of Website Use
For further information, please see our terms and conditions of website use.
Financial Regulation
We are not authorised under the Financial Services and Markets Act 2000, nor are we regulated by the Financial Conduct Authority. If, while we are acting for you, you need advice on investments, we may have to refer you to someone who is authorised to provide the necessary advice.
However, we may provide certain limited investment advice services where these are closely linked to the legal work we are doing for you. This is because our solicitors are members of the Law Society of England and Wales, which is a designated professional body for the purposes of the Financial Services and Markets Act 2000.